Whirlpool Gold Series

User Manual & Installation Guide

Premium Appliance Series

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Pipe wrench

Step-by-Step Installation

  1. Choose Installation Location: Select a location near necessary plumbing and electrical connections on a solid, level floor with adequate ventilation.
  2. Remove Shipping Materials: Remove all shipping bolts, brackets and packaging materials from the appliance.
  3. Connect Water Supply: Connect water supply lines to the water inlet valves. Use only new hoses and ensure proper sealing.
  4. Connect Drain Hose: Route the drain hose into a standpipe or laundry tub with a high loop to prevent backflow and siphoning.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord or adapter.
  6. Level the Appliance: Adjust the leveling legs to ensure the appliance is perfectly level from front to back and side to side.
  7. Test Run: Run the appliance through a complete cycle to check for leaks, proper operation and performance.
Warning: All installations must be performed by a qualified installer to ensure proper operation, safety and maintain warranty coverage.

Specifications

Series Name Gold Series
Product Type Premium Home Appliances
Finish Options Stainless Steel / Black Stainless / White
Capacity Range 4.5 - 9.8 cu.ft (Varies by model)
Noise Level 42-58 dB (Varies by model)
Control Type Electronic Touch Controls with LED Display
Energy Rating ENERGY STARĀ® Certified
Water Consumption 13-20 gallons per cycle (Varies by model)
Power Requirements 120V, 60Hz, 15A
Dimensions Range 27-36" W x 66-70" H x 28-34" D
Weight Range 150-250 lbs (Varies by model)
Technology 6th Sense Live Technology

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Sealed System Warranty: 5 years on compressor and related parts
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com

Key Features

6th Sense Live Technology

Advanced sensors automatically adjust time, temperature and resource usage for optimal cleaning performance while maximizing energy efficiency.

Accu-Chill Temperature Management

Precise temperature control system maintains consistent cooling throughout the appliance, keeping food fresher longer and reducing energy waste.

Adaptive Defrost

Intelligent defrost system only operates when needed, reducing energy consumption and maintaining optimal temperature consistency.

SteamClean Option

Steam technology helps to remove tough stains, sanitize surfaces, and reduce wrinkles, providing superior cleaning and freshness.

Whirlpool Connect

Wi-Fi enabled for remote control via smartphone app, allowing you to monitor appliance status, receive alerts, and access additional features.

Load & Go Dispenser

Holds enough detergent for up to 20 loads, automatically dispensing the right amount for each cycle, saving time and reducing waste.

Advanced Cleaning Technologies

PowerClean Spray

High-pressure spray system targets tough stains with precision cleaning action

Sensor Dry Technology

Moisture sensors automatically adjust drying time for perfect results every time

Sanitize Cycle

Eliminates 99.9% of common household bacteria with high-temperature washing

Wrinkle Shield Option

Periodic tumbling after cycle completion prevents wrinkles from setting in

Allergen Cycle

Special cycle designed to remove common allergens from fabrics and surfaces

Quick Wash/Dry

Rapid cycles that deliver quality results in significantly less time

Troubleshooting

Problem Possible Cause Solution
Appliance won't start Power issue, door not closed properly, control lock activated Check power supply, ensure door is latched completely, check control lock setting
Poor cleaning/drying results Overloading, wrong detergent, incorrect cycle selection Reduce load size, use HE detergent, select appropriate cycle for load type
Water not draining Drain hose clogged or kinked, drain pump filter blocked Check drain hose for obstructions, clean drain pump filter
Leaking water Door not sealed, overfilling, loose water connections Check door seal and gasket, ensure proper detergent amount, check all connections
Unusual noises Foreign objects in drum, unbalanced load, loose parts Check for foreign objects, redistribute load evenly, tighten mounting hardware
Excessive vibration Unbalanced load, uneven floor, shipping materials not removed Redistribute load evenly, level the appliance, ensure all shipping materials removed

Error Codes

  • F1: Water supply issue - Check water supply and inlet valve
  • F2: Drain issue - Check drain hose and pump
  • F3: Temperature sensor failure - Contact service center
  • F4: Motor control issue - Contact service center
  • F5: Door lock failure - Ensure door closes properly, check lock mechanism
  • F6: Communication error - Power cycle appliance, check control board
  • F7: Heater failure - Contact service center
  • F8: Unbalanced load - Redistribute items and restart cycle

Manual Downloads

Current Gold Series Models

WGD9620HW

9.8 cu.ft Electric Dryer

WFW9620HW

9.8 cu.ft Washer

WRX988SIBM

36" French Door Refrigerator

WGE745C0FS

30" Gas Range

Popular Previous Models

WGD9400SW

9.0 cu.ft Electric Dryer

WFW9400SW

9.0 cu.ft Washer

WRX735SDHZ

33" French Door Refrigerator

WGE753C0FS

30" Dual Fuel Range

Note: For models not listed here, please visit the Whirlpool Support Website for complete documentation and model-specific manuals.