Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Pliers
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources, on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, tape, and protective films from the refrigerator.
- Adjust Leveling: Adjust the front leveling legs to ensure the refrigerator is level from front to back and side to side.
- Connect Water Supply (if ice maker equipped): Connect water supply line to the refrigerator's water inlet valve. Use only new, approved water line.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Allow Space for Ventilation: Ensure proper clearance (minimum 1 inch on sides, 2 inches at back, 1 inch at top) for adequate airflow.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run through initial cooling cycle.
Specifications
| Model Series | WSS21S7EXM |
| Type | Side by Side Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Total Capacity | 21 cubic feet |
| Fresh Food Capacity | 13.2 cubic feet |
| Freezer Capacity | 7.8 cubic feet |
| Noise Level | 39 dB |
| Control Type | Electronic Touch Controls |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 580 kWh/year |
| Power Requirements | 115V, 60Hz, 7.5A |
| Dimensions (HxWxD) | 69 x 35.75 x 34.5 inches |
| Weight | 285 lbs |
| Ice Maker | Built-in Automatic |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
Adaptive Defrost
Intelligent defrost system monitors usage patterns and adjusts defrost cycles accordingly, improving energy efficiency and maintaining optimal temperature.
Accu-Chill™ Temperature Management
Advanced temperature management system maintains precise temperature control throughout the refrigerator for optimal food preservation.
SpillGuard™ Glass Shelves
Tempered glass shelves contain spills and are easy to clean. Adjustable design allows for flexible storage configurations.
Everyday Easy™ Ice System
Produces up to 4.5 lbs of ice per day with easy-access storage. Ice maker automatically shuts off when bin is full.
Humidity-Controlled Crispers
Adjustable humidity controls help keep fruits and vegetables fresh longer by maintaining optimal moisture levels.
LED Lighting
Energy-efficient LED lighting provides bright, even illumination throughout both refrigerator and freezer compartments.
Storage Features Explained
Flexi-Slide™ Shelves
Full-extension shelves that slide out for easy access to items at the back
FreshFlow™ Air Filter
Reduces odors and helps keep food fresh longer
Door Alarm
Audible alert sounds if door is left open for more than 2 minutes
Freezer Organization
Adjustable door bins and full-width wire shelves for flexible storage
Quick Chill Zone
Special compartment for rapid cooling of beverages
Egg Storage
Dedicated egg keeper with cover helps maintain freshness
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Excessive frost in freezer | Door not sealing properly, frequent door openings | Check door seal, minimize door openings, ensure proper closure |
| Water leaking on floor | Clogged defrost drain, water line connection issue | Clear defrost drain, check water line connections |
| Ice maker not working | Water supply issue, ice maker turned off, clogged filter | Check water supply, ensure ice maker is on, replace water filter |
| Unusual noises | Refrigerator not level, items vibrating, normal operation sounds | Level the refrigerator, secure items inside, identify normal sounds |
| Interior lights not working | Bulb burned out, door switch issue | Replace bulb, check door switch operation |
Error Codes
- E1: Temperature sensor failure - Contact service center
- E2: Freezer temperature too high - Check door seal, reduce load
- E3: Refrigerator temperature too high - Check door seal, adjust settings
- E4: Defrost system error - Contact service center
- E5: Communication error - Power cycle refrigerator
- E6: Ice maker communication error - Check ice maker connections
Manual Downloads
Current Model Manuals
WSS21S7EXM
21 cu. ft. Side by Side
WSS25S7EXM
25 cu. ft. Side by Side
WSS21S6EXM
21 cu. ft. with Water Filter
WSS21S8EXB
21 cu. ft. Black Stainless
Popular Previous Models
WRS321SDHZ
21 cu. ft. Fingerprint Resistant
WRS325FDAM
25 cu. ft. with Accu-Chill
WRS315SDHM
15 cu. ft. Compact Side by Side
WRS322FDAM
22 cu. ft. with Ice Maker