Conquest Condensing Water Heater

User Manual & Installation Guide

High Efficiency Gas Water Heater

Installation Guide

Tools Needed:

  • Pipe wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pipe cutter
  • Tape measure
  • Gas leak detector solution
  • Pressure gauge

Step-by-Step Installation

  1. Choose Installation Location: Select a location with proper ventilation, access to gas supply, and proximity to water lines. Must be installed on a non-combustible surface.
  2. Remove Packaging: Remove all shipping materials and protective covers from the water heater.
  3. Gas Connection: Connect to appropriate gas supply line using approved gas piping. Apply pipe joint compound suitable for gas connections.
  4. Water Connections: Connect cold water supply and hot water outlet using appropriate fittings. Install isolation valves on both lines.
  5. Vent System: Install approved PVC or CPVC vent piping according to manufacturer specifications and local codes.
  6. Condensate Drain: Connect condensate drain line to approved drain or neutralization kit as required by local codes.
  7. Electrical Connection: Connect to 120V, 60Hz grounded electrical outlet. Unit requires electrical power for controls and ignition.
  8. Test Run: Fill system with water, check for leaks, test gas connections for leaks, and perform initial startup procedure.
Warning: Installation must be performed by a qualified licensed technician in accordance with all local codes and regulations. Improper installation can create hazardous conditions.

Specifications

Model Series CONQ-C98H
Type Condensing Gas Water Heater
Fuel Type Natural Gas / Propane (convertible)
Input BTU/hr 199,000
First Hour Rating 98 gallons
Energy Factor 0.96
Efficiency 98% Thermal Efficiency
Water Connections 3/4" NPT
Gas Connection 1/2" NPT
Vent Size 2" PVC/CPVC
Dimensions (HxWxD) 62 x 24 x 28 inches
Weight 150 lbs (empty)
Operating Pressure 150 PSI maximum

Warranty Information

  • Heat Exchanger Warranty: Lifetime limited warranty
  • Full Warranty: 5 years parts and labor
  • Burner Warranty: 10 years
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Conquest Customer Service at 1-800-555-HEAT or visit ConquestWaterHeaters.com

Key Features

Condensing Technology

Advanced condensing design captures additional heat from exhaust gases, achieving up to 98% thermal efficiency for significant energy savings.

Stainless Steel Heat Exchanger

Durable stainless steel construction provides superior corrosion resistance and long-lasting performance in demanding water conditions.

Modulating Burner

Precise 5:1 turndown ratio automatically adjusts gas input to match hot water demand, providing consistent temperatures and maximum efficiency.

Direct Vent System

Sealed combustion system draws outside air for combustion and vents exhaust through PVC piping, ensuring safe operation and installation flexibility.

Smart Control System

Advanced digital controller with self-diagnostic capabilities, temperature display, and error code readout for easy monitoring and troubleshooting.

Low NOx Emission

Environmentally friendly design meets strict emissions standards with ultra-low nitrogen oxide output for cleaner operation.

Operating Modes Explained

Standard Mode

Normal operation for typical household hot water demand with balanced efficiency and performance

Eco Mode

Energy-saving operation with slightly reduced output for maximum efficiency during low-demand periods

High Demand Mode

Maximum output setting for periods of high hot water usage such as multiple showers or filling large tubs

Vacation Mode

Low-temperature setting for extended periods of non-use while maintaining freeze protection

Recirculation Mode

Compatible with external recirculation systems for instant hot water at fixtures

Diagnostic Mode

Service mode for troubleshooting and system performance verification

Troubleshooting

Problem Possible Cause Solution
No hot water Gas supply issue, power failure, closed water valve Check gas supply, verify power, ensure water valves are open
Insufficient hot water Undersized unit, high demand, incorrect temperature setting Check temperature setting, reduce simultaneous usage, verify unit sizing
Water too hot Temperature set too high, thermostat malfunction Adjust temperature setting, check thermostat operation
Pilot won't light Gas valve off, air in gas line, dirty pilot orifice Ensure gas valve on, purge air from line, clean pilot assembly
Condensate leak Clogged drain line, improper slope, frozen drain Clear drain line, ensure proper slope, protect from freezing
Unusual noises Scale buildup, water hammer, combustion issues Descale if needed, install water hammer arrestor, check combustion

Error Codes

  • E01: Ignition failure - Check gas supply and ignition system
  • E02: Flame loss during operation - Verify gas pressure and venting
  • E03: High limit switch trip - Check for restricted water flow
  • E04: Water temperature sensor fault - Replace temperature sensor
  • E05: Air flow switch fault - Check vent system for restrictions
  • E06: Gas valve fault - Check gas valve operation and wiring
  • E07: Water pressure switch fault - Verify adequate water pressure
  • E08: Condensate drain fault - Clear condensate drain line

Manual Downloads

Current Model Manuals

CONQ-C98H

98 Gallon Condensing Water Heater

CONQ-C75H

75 Gallon Condensing Water Heater

CONQ-C50H

50 Gallon Condensing Water Heater

CONQ-C40H

40 Gallon Condensing Water Heater

Popular Previous Models

CONQ-N75H

75 Gallon Non-Condensing

CONQ-C65H

65 Gallon Condensing

CONQ-T80H

80 Gallon Tankless

CONQ-H75H

75 Gallon Hybrid

Note: For models not listed here, please visit the Conquest Support Website for complete documentation.