Whirlpool Ice Maker Service Manual

The Whirlpool Ice Maker is a built-in or standalone appliance designed for automatic ice production, featuring various ice types (cubed, crushed), storage capacity, water filtration system, diagnostic modes, and user controls. Below are key sections for safety, features, installation, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. Specifications 4. Controls and Operation 5. Water Line Connection 6. Ice Production Cycle 7. Cleaning & Maintenance 8. Diagnostic Mode 9. Error Codes 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Ice maker assembly, water inlet valve, evaporator plate, thermostat, heater, auger motor, bin sensor, control board, and user interface.

FeatureDescription
Ice TypesProduces cubed or crushed ice (select models)
Storage CapacityVaries by model (typically 2-5 lbs)
Water FiltrationBuilt-in filter for cleaner ice (replace every 6 months)
Diagnostic ModeSelf-test for component verification
Quick IceAccelerated ice production cycle
Bin Full SensorAutomatically stops ice production when bin is full
Power SwitchTurns ice maker on/off
Ice Select ButtonSwitches between cubed and crushed ice
Status LightsIndicates ice making, bin full, or service needed
Reset ButtonResets ice maker after service or power interruption

Installation & Setup

Unpack and inspect contents. Ensure proper water supply and drainage.

  1. Location: Install in a well-ventilated area with ambient temperature above 50°F (10°C).
  2. Water Connection: Connect ¼" copper or plastic water line to inlet valve.
  3. Electrical: Plug into dedicated 120V AC, 60Hz outlet.
  4. Leveling: Adjust feet to ensure unit is level for proper operation.
  5. Initial Startup: Turn on water supply, press power button, and run initial ice cycle.

WARNING! Disconnect power before installation. Ensure water line is securely connected to prevent leaks.

Specifications

Controls and Operation

Access controls via front panel or remote (select models).

Control Panel: POWER, ICE SELECT (Cube/Crush), QUICK ICE, RESET, STATUS LIGHTS.

Operation: Press POWER to turn on. Select ice type. STATUS LIGHTS indicate: Green (ice making), Yellow (bin full), Red (service needed). Use QUICK ICE for accelerated production. Press RESET after cleaning or service.

Water Line Connection

Connect to cold water supply line with shut-off valve.

  1. Turn off main water supply.
  2. Install saddle valve or tee fitting on ¼" line.
  3. Connect water line to ice maker inlet valve (hand-tighten).
  4. Turn on water and check for leaks.
  5. Flush line for 30 seconds before initial use.

Tip: Use copper or FDA-approved plastic tubing. Avoid kinks.

Ice Production Cycle

Cycle includes fill, freeze, harvest, and storage.

  1. Fill: Water inlet valve opens, filling mold.
  2. Freeze: Thermostat monitors temperature; freezing takes 15-30 minutes.
  3. Harvest: Heater warms mold; auger rotates to eject ice into bin.
  4. Storage: Ice accumulates in bin; bin sensor stops production when full.
  5. Cycle repeats automatically.

WARNING! Do not interrupt cycle. Allow complete harvest to prevent jams.

Cleaning & Maintenance

Regular maintenance ensures optimal performance and ice quality.

  1. Monthly: Clean ice bin with mild detergent and warm water.
  2. Every 6 Months: Replace water filter (if equipped).
  3. Annually: Descale water distribution system with approved cleaner.
  4. As Needed: Clean condenser coils (if accessible) with soft brush.

CAUTION! Unplug unit before cleaning. Do not use abrasive cleaners or sharp objects.

Diagnostic Mode

Enter diagnostic mode to test components.

  1. Turn off ice maker.
  2. Press and hold ICE SELECT and RESET for 5 seconds.
  3. Status lights will flash in sequence indicating test mode.
  4. Components tested: Water valve, thermostat, heater, auger motor.
  5. Exit by pressing POWER.

Refer to service manual for specific flash codes.

Error Codes

Code/FlashDescriptionAction
1 FlashWater inlet issueCheck water supply, valve, filter
2 FlashesThermostat faultTest thermostat continuity
3 FlashesHeater failureCheck heater resistance
4 FlashesAuger motor faultInspect motor and gears
5 FlashesBin sensor errorClean sensor, check alignment
Steady RedGeneral faultReset unit; if persists, call service

Regulatory Information

UL Listed. CSA Certified. FCC Part 15 Compliant. Copyright © Whirlpool Corporation. All rights reserved. For support, visit www.whirlpool.com or contact 1-800-253-1301.

Troubleshooting

SymptomPossible CauseCorrective Action
No ice productionPower/water supplyEnsure unit is plugged in and water valve is open.
Ice is thin or smallLow water pressureCheck water pressure; clean filter.
Ice tastes badOld filter/contaminationReplace water filter; clean ice bin.
Unit is noisyAuger jam/loose partsTurn off and clear jam; tighten mounting screws.
Leaking waterLoose connection/cracked lineTighten fittings; inspect water line for damage.
Ice not ejectingHeater failure/thermostatTest heater and thermostat; replace if faulty.

Reset Procedure: Turn off, wait 2 minutes, turn on. Press RESET if needed.

Service: 1-800-253-1301; www.whirlpool.com

Whirlpool Ice Maker Service Manual © - All Rights Reserved 2025